Most of the people who own Mercedes Benz car, treat their vehicle as if it is their own baby. Therefore, if your baby is sick will you take him to a Doctor that you find on the street? Certainly not. Similarly, no Mercedes car owner will like to take their car to any repair shop, until and unless they are very sure about their professionalism.
Once people are satisfied with the Mercedes service they will continue to take their car for servicing to the same service provider. In order to evaluate the capability of the repair service provider, most of the car owners would like to ask following questions.
- Do you have the right diagnostic tools that are available with the manufacturer?
There are special diagnostic tools which has been developed by Mercedes Benz for repairing and servicing of their cars and other vehicles. These are very special dedicated tools that only an authorized service stations can access.
Therefore, if any problem like electronic or mechanical problem can be suitably diagnosed only if right kind of tools are available. Any other run of the mill kind of service station may not have such tools and hence every owner of such cars will not feel confident to visit any roadside mechanic for repairing their Mercedes cars.
- How many years are you providing car service?
Experience is one of the most crucial factor for servicing any vehicle and the same also is true for Mercedes Benz cars and vehicles. Even if the repair shop has opened recently, its mechanic and other technicians need to be well-experienced so that the customer feels confident about their servicing quality.
- Are you authorized service station of Mercedes Benz?
Obviously, no owner of Mercedes car will prefer to take their car for servicing to any local shop who also claim that they can repair Mercedes car. Such companies are not doing legitimate business and if you take your car to them then it is entirely at your own risk.
- What kind of spare parts do you use?
No body would like to use any duplicate spare parts for Mercedes cars, and only factory approved original spare parts are acceptable. This will also enhance the life of the vehicle.
- Are you insured?
It is very risky to take your Mercedes vehicle to any shop which is not properly insured. Most of the authorized service stations are usually licensed and insured too.